Jackpot city casino Review


Welcome Bonus:

Up to NZ$1,600


JackpotCity Casino Review New Zealand 2021

JackpotCity Casino is a premium gambling destination for players in New Zealand. It is one of the oldest and most popular casinos on the internet, having been founded in 1998, and you’ll find anything you have to know about that established brand in our JackpotCity casino review.

To learn more about this casino, read our JackpotCity casino review below. We’ll look at all of the things that make this site unique, the same things that have allowed it to grow into one of the web’s biggest online casinos.

JackpotCity Casino Security and Regulations

JackpotCity Casino is licensed by the Malta Gaming Authority, a leading European regulator that oversees operations and ensures the site runs smoothly, safely, and fairly. The license was granted to JackpotCity Casino’s operators, Bayton Limited, and covers all their gambling domains.

It certifies that JackpotCity Casino is operating safely, securely, and well within the confines of the law. What’s more, the site is also audited by eCOGRA, a leading independent auditor that assigns a team of skilled third-party professionals to audit the site. They gave it their eCOGRA Safe and Fair Seal, which ensures that every transaction is safe and every game is fair, just what you would expect from such a big and trusted online casino.

We rank JackpotCity’s security and regulations as 10 out of 10.

JackpotCity Casino Games

Browse hundreds of games created by Microgaming, a developer that has been around even longer than JackpotCity Casino. Microgaming offers a steady stream of high-quality casino games across multiple categories, including:

  • Progressive Jackpots: Win millions of dollars with a single spin of these pokies. JackpotCity Casino’s progressive slot selection includes Mega Moolah, a record-breaking title with a 7-figure seed jackpot.
  • Bonus Pokies: 3D graphics, action-packed features, and game mechanics like Rolling Reels—the fun never stops with these online pokies.
  • Video Poker: Play this classic card game against the AI, with variants that include 5 Card Draw and Stud.
  • Virtual Scratch Cards: They look and play like physical scratchies, but they’re all virtual, with no mess and no fuss.
  • Live Casino: These games are provided by Evolution Gaming, not Microgaming, and there are several top titles available, including Live Baccarat, Dream Catcher, Live 3 Card Poker, and more.
JackpotCity featured games
JackpotCity featured games

One thing bothered us though. If you aren’t logged in, you can’t even open the game pages. That is a bit problematic and can be misunderstood by the users.

We rank JackpotCity’s casino games as 8 out of 10.

JackpotCity Casino Bonuses

The JackpotCity Casino Welcome Bonus offers a total of $1,600 to all new players who sign up and deposit for the first time. The bonus is released as a 100% Matched Deposit Bonus, which effectively means that your deposit is doubled. This will happen for your first four deposits: up to $400 each or $1,600 total.

You will need to deposit $10 each time to qualify for this bonus and there is also a wagering requirement of 50x.

The opportunities don’t stop once you burn through this bonus, as JackpotCity Casino offers countless reload bonuses, free spins, and loyalty bonuses aimed at active players. These offers give you all the incentive you need to stay active and keep those reels turning day after day.

JackpotCity bonus plan
JackpotCity bonus plan

Since we aren’t big fans of high wagering requirements, we will have to take that into consideration. Usually, casino bonuses require lower wagering – so we weren’t impressed by the x50 requirement.

We rank JackpotCity’s bonus section as 9 out of 10.

JackpotCity Casino Software Providers

The bulk of the games in the JackpotCity NZ games room are provided by Microgaming, one of the biggest and oldest iGaming developers in the world. If you don’t like this developer and its titles, then JackpotCity Casino is probably not going to be for you. But if you love this developer as much as countless other players do, this casino could provide just what you need.

There are also games from Evolution Gaming, a developer that provides JackpotCity Casino with all its Live Casino titles, streamed live from studios all over the world.

Keep reading this JackpotCity review to discover what other secrets and features this developer and casino have in store.

We rank JackpotCity’s software providers as 7 out of 10.

JackpotCity Casino Mobile and App Version

A JackpotCity review would be remiss if it didn’t include a mention of the site’s mobile software. The Palace Group has been around for a long time and was one of the first to adopt the mobile revolution; one of the first to adapt to the new software created by developers like Microgaming.

The JackpotCity NZ app is far from the best option on the market, with a streamlined and minimal approach that some users may find lacking. However, you’ll be hard-pressed to find JackpotCity reviews that actually speak negatively about this app as it is well-built and offers a fluid and simple gambling experience. The mobile casino experience here goes over the edge, which is not surprising considering what brand is behind those services.

You can download the JackpotCity Casino mobile application direct from the casino website, and from here you can sign up, sign in, deposit, and take advantage of no deposit bonuses and free spins where possible. This app is available to all NZ players and indeed to players all over the world.

With all the big benefits, sometimes it feels like the page contains too much content and might feel “heavy” to some users. Not only it feels heavy, but it is also actually heavy. According to Google’s PageSpeed Insights, the mobile rank of JackpotCity is only 29.

JackpotCity mobile page speed
JackpotCity mobile page speed
JackpotCity mobile casino page
JackpotCity mobile casino page

We rank JackpotCity’s mobile experience as 7 out of 10.

JackpotCity Casino Banking Options

There are numerous payment options available at JackpotCity Casino, including a few country-specific choices for players in NZ and Australia. This section is very important for our online casino reviews, as it indicates how flexible and localized the casino is.

Deposit Options

You can use the following main payment methods to load your JackpotCity Casino account:

  • Credit and Debit Cards
  • POLi
  • Neteller
  • Skrill
  • EcoPayz
  • Bank Transfer

The addition of POLi is great news for players in New Zealand. It’s an option strictly limited to this country and to Australia, and it’s one that has become very popular in the online gambling sector over the last few years.

JackpotCity reviews rarely discuss this, but the addition of POLi shows that JackpotCity Casino is committed to appealing to players in NZ and not simply focusing on its European memberbase, as seems to be the case with many other online casinos.

We were really surprised to see the huge number of deposit methods – something that we didn’t see on any other online casino we reviewed.

Withdrawal Options

You can withdraw money to your JackpotCity Casino account using one of the following methods:

  • Credit and Debit Cards
  • POLi
  • Neteller
  • Skrill
  • EcoPayz
  • Bank Transfer

All withdrawals are processed after a pending period of 24 to 48 hours. This is standard industry practice and gives the casino time to check the payment and ensure that everything is above board. This helps to reduce fraud, money laundering, and underage gambling, creating a safer environment for everyone.

If there is an issue during this period, you will be contacted for fast resolution, but this is rare and most payments are processed after just 24 hours. Once this happens, your winnings will hit your account anywhere from a few hours (for web wallets) to a few days (for credit and debit cards).

We rank JackpotCity’s deposit and withdrawal methods, speed, and options as 10 out of 10.

JackpotCity Casino Customer Support

The best way to contact JackpotCity Casino is to use the Live Chat feature, which is displayed in the bottom-right of the website at all times. This ensures a fast and professional response and is available 24/7.

JackpotCity customer support
JackpotCity customer support

We rank JackpotCity’s customer support as 10 out of 10.

JackpotCity Casino Account Opening

JackpotCity Casino has a quick and easy sign-up process. Just hit “Register” and you will be taken to a basic sign-up page, where you will be asked for details such as your name, address, username, and more. If they need anything else for verification purposes, it may be requested prior to a withdrawal.

More importantly, JackpotCity Casino does not bombard you with passive-aggressive pop-ups when you try to leave this page or the website in general. These have become the norm in the online casino industry, and nothing frustrates us more than seeing these.

JackpotCity registeration page
JackpotCity registration page

We rank jackpotCity’s account opening process as 10 out of 10.

FAQ section

🤔 Who Owns JackpotCity Casino?

JackpotCity Casino is owned by The Palace Group, the same team behind several other major online casinos. Some of these casinos are just as old as JackpotCity Casino, which means the combined experience of this owner adds up to well over 100 years. Very few companies can make that sort of claim, and that’s what makes JackpotCity Casino so special.

⚖️ Is JackpotCity Casino Legit and Safe?

Not only does JackpotCity Casino work with the Malta Gaming Authority, but it also uses the latest SSL certificates and has the eCOGRA Safe and Fair Seal of Approval. All of this should give you the peace of mind that you need when playing here.

📍 Where is JackpotCity Casino Based?

JackpotCity Casino has its headquarters in Malta, where it is also regulated. However, the site operates in countries all over the world, including right here in New Zealand.


As discussed in this JackpotCity casino review, and as any other JackpotCity reviews will tell you, this gambling site is one of the best in the world, with an unrivaled and enviable member base that stretches from New Zealand to Canada and countless countries in between.

JackpotCity Casino is trusted, secure, and offers some of the best games and casino bonuses—what more could you ask for in an online casino? Sign up to JackpotCity Casino today to join one of the biggest online casino communities and become part of something special.

You could be collecting your bonus cash and playing your favorite Microgaming pokies in just a few minutes.

Our Ratings

Customer Support
Banking Options
Software Providers
Security & Regulations